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Purchasing, Payments, & Discounts

Do I need an account to place an order?

You don't need an account to place an order. Creating one, on the other hand, would be extremely beneficial in terms of tracking and managing your purchases! When you register with us, you will have access to the customer portal, where you will be

Which payment methods are accepted?

We currently accept debit and credit cards from Visa, Mastercard, American Express, Union Pay, JCB, Discover, and Diners Club. You may also use PayPal, Apple Pay, Shop Pay and Google Pay to make online payments. If you need help checking out because

When will I be charged with my order?

Payment timing depends on how you choose to shop with us. If you're making a one-time purchase, we'll process the payment when you place the order. For subscriptions, your initial payment occurs at the moment of your first order. Afterward, you can e

What can I use my discount code on?

We offer multiple discount codes to all of our products! However, some discount codes are product specific so if you're not sure what your code is for, feel free to contact us via chat on our website or you can email us at [email protected] and

Why are there discounts for large families?

We started First Day with a mission to offer science-backed, ingredient driven vitamins to all. Therefore, in addition to the savings we offer everyone through subscribe & save, we wanted to offer an extra discount for larger families. We know how

How do I get my discount?

Discounts? You got it! We've got three ways to score:1. Load Up, Save More: Add more bottles to your cart, and watch that discount climb. Simple math, big savings!2. Subscription = Super Savings: Choose subscription and see your cart discount crank u

My discount code won't work!

Oh no, that’s a bummer! No worries, though – we’ve got your back. Reach out to us via chat or shoot us an email at [email protected]. Just a heads-up: only one discount can be applied per order, and if you’re on a subscription, a discount may alre

Can I use my HSA or FSA card?

Qualification for HSA or FSA depends on the healthcare provider and employer. To ensure you have the most up-to-date information, we suggest double-checking with your HSA/FSA provider.

Do you have a phone number?

While we don't offer phone support at the moment, you can leave us a voicemail at +1 737-241-0417, and we'll get back to you via email within the day. Plus, our chat support is available for quick and effective assistance. We've got you covered!

Are you on Amazon?

Yes, we are! You can find our store on Amazon. We have some great bundles and supplement pairings if you prefer to make a purchase there. If you have any issues with orders purchased on Amazon, please contact Amazon's support team for assistance, as

When will an out-of-stock item be back in stock?

We’re working hard to get those out-of-stock items back as soon as possible! While we don’t have a specific restock date right now, we expect them to be available again soon. Feel free to check our website periodically, or better yet, sign up for not

Where do I get discounts?

Want to save more? 🎉💌 Subscribe to our emails and add us to your contacts to get exclusive deals.📱 Enter your phone number at checkout to receive SMS offers.🤝 Returning customer? Reach out to our team—we’ll help you opt in!Stay tuned for more way

Forgot to add a promo code on my order

No worries! If you still have the promo code, just share it when you reach out to [email protected], and we’ll help with a refund. 😊If you don’t have the code, let us know where you found it or any details you remember—our team will do their best

How can I save money with subscriptions?

Unlock more benefits when you subscribe! 🎉. ✔ 15% off every order. ✔ Surprise gifts with your subscription. ✔ Early access to new products. Plus, manage your shipments easily through our online customer portal—so you’ll never run out or have too muc