What is your Satisfaction Guarantee policy? Do you allow returns?Updated 2 years ago
What happens if you don’t like the products you ordered? First, we’d be surprised! 😲 We make our vitamins with the perfect balance of yumminess and nutrition, so that you'll feel confident in what you’re taking for you and your family, just like the 50,000+ families who love First Day!
If for some strange reason we're wrong...
There's still no risk to you.
Because if you don't like the taste of our products (or you "just aren't feeling it" for any reason) we're going to do something very few companies in our industry do.
Which is refund you up to 3 bottles through our 45-day satisfaction guarantee. That covers 45 days starting from the day that you place an order and includes only the very first purchase of any product so that families can try our gummies.
Just reach out to us via chat or email us at [email protected] within the first 45 days. Be sure to include your name and order # along with the reason for your return. That's how confident we are that you're going to love these vitamins!
Please note this is available once per customer. Risk-free money-back guarantee valid for up to $100.
Once we receive your returned package, refunds will process through the original form of payment within 5-10 business days. We're always striving to improve the lives of our First Day families, so please let us know how we can do better!