What should I do if I receive a product with a broken seal or loose lid?Updated 10 months ago

If your product arrives with a broken seal or a loose lid, we apologize for any inconvenience caused. Here's what you can do:

1. Snap some photos of the open seal and the batch number on the bottle/pouch.
2. Send those photos to our customer service team at [email protected] so we can take a look.

We'll review the photos and work with you to find the best solution. Your satisfaction means everything to us, and we appreciate your understanding as we address the issue.

If you have any other questions or need assistance, just give us a shout. We're here and happy to help!