By default, you'll receive your order each month thereafter. If you want to change/adjust things like frequency, shipping address, quantity, you can do it directly in your account by clicking 'Manage Subscription' or emailing us directly at
Healthy habits are hard to start let alone maintain! We wanted to make it as simple as one-click to building healthy foundations. With your subscription, you get a discount on every order for being a loyal First Day family! And for those with larger
No, you don't have to! We're pleased to offer one-time purchases in addition to our subscribe & save option. We do encourage our families to start with our simple subscription option though as your order is always covered by our satisfaction
We're happy you asked! Our refill pouch was co-designed with our First Day families by popular demand. It's designed for our subscription customers to refill your original bottle. Our bottle is BPA-free and built to last, so we can all do our part to
Creating an account is not mandatory but creating one will be most helpful in tracking and managing your purchases! When you register with us, you will be able to access the customer portal where you can find a record of your purchases, be able to
No worries, we're here to help! If logging in's causing a fuss, let's sort it out. First, make sure you do have an account with us. Try this: attempt to create a new account using your login email. If it says "This email address is already associated
Switching up your account password is a snap. Just follow these steps:. 1. Log out if you're logged in.2. Head to the login page and hit "Forgot your password?"3. An email with instructions will land in your inbox―follow the steps to update your pass
Unfortunately, merging accounts is currently not possible. We're still working on how we can enable this in the future. In the meantime, if you have any concerns about your purchases, please reach out to us via chat or email us at support@firstday
You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" FAQ list. From the online customer portal, follow these steps: 1. Click Manage Subscriptions
You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" FAQ list. From the online customer portal, follow these steps: 1. Click Manage Subscriptions
You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" FAQ list. From the online customer portal, follow these steps: 1. Click "Manage Subscriptions"
We want all our families to be able to design a plan that works for them and their lives! All plans start by shipping every month but if you need something different, you can easily manage frequency within your account page by clicking "Manage
You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" FAQ list. From the online customer portal, follow these steps: 1. Click "Manage Subscriptions"
For sure, that should be a piece of cake for us to do! Let us know the following information via chat on our website or email us at [email protected]. 1. How often you’d like your products to renew? 2. Which date you’d like them to renew moving
No worries! Your account won't be created automatically once you make a purchase. To activate it and get access to our online customer portal, check your inbox for an invite from us with the subject line "Activate your First Day account." There's a b
Managing your subscription is easy and convenient with our Online Customer Portal! If you haven't registered yet, you can create your online account through this link. Received an email invite from us? Simply follow the instructions to activate your
If you have more products than you currently need at home, no problem! Here's what you can do:. You can easily make these adjustments using our Online Customer Portal. If you have any questions or need assistance choosing your next shipment date or e
We're sorry to see you go 😞. However, we're here to assist you. Once you've canceled through our online customer portal, keep an eye out for a confirmation email titled "First Day Subscription Cancellation" in your inbox. Quick tip! They sometimes e
No worries—let’s figure it out together! Follow these easy steps:. 1. Check Your Email: Look for an email from us with the subject line "Your First Day order." This will help us find your order details. 2. Login: Head to our customer portal and sign
Nope! If you skip an order or change your order date, you won’t be charged for that skipped month. Just make sure to make your adjustments at least 24 hours before your renewal date to ensure everything is updated in our system. For details on how to
You can easily do this through our online customer portal! If you haven't created an account yet, see "How do I create an account and why do I need one?" FAQ list. Log in to the online customer portal and follow these steps:. If you need further assi
Want to swap your renewal for a change? Follow these steps:1. Navigate to the Subscriptions tab.2. Choose the subscription you want to manage.3. Locate and select the Swap Product button from the available options.4. Select the product you’d like to